The Role of HR Managers in Leadership Development

HR managers are pivotal in developing resilient leaders, yet 75% report that managers are overwhelmed (Source). One key factor contributing to this overwhelm is the challenge of navigating rapid workplace changes, such as shifts to hybrid work or new technologies. Equipping managers with structured change management tools, like the ADKAR framework, can help HR address this issue effectively.

What is ADKAR?

ADKAR, developed by Jeff Hiatt of Prosci, is a goal-oriented model for managing change, focusing on five sequential steps: Awareness, Desire, Knowledge, Ability, and Reinforcement. First, managers must create awareness by clearly communicating the need for change, such as why a new system is being adopted. Next, fostering desire motivates employees to support the change by addressing incentives and resistance. Providing knowledge through training ensures teams understand how to implement the change, while ability focuses on turning that knowledge into practical skills through practice. Finally, reinforcement sustains the change with consistent feedback to prevent backsliding.

By training managers in ADKAR, HR can empower them to guide teams through transitions with clear communication and stability, reducing the overwhelm for everyone.

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